General description:
The hotel Gouves Waterpark Holiday Resort lies approx. 300 m from the Gouves, a sandy beach. At the beach are sun umbrellas and sun loungers for a fee. The tourist centre is about 500 m away. The town Heraklion is around 19 km away (Hersonissos around 8 km, Agios Nikolaos around 62 km). The nearest shopping facilities are located approx. 20 km from the hotel, a supermarket can be reached after around 500 m. It is 500 m from the hotel to the nearest bars and restaurants. For evening dancing you will find a nightclub in a distance of approx. 8 km. Further entertainment facilities such as a cinema are approx. 20 km away. The following attractions can be reached from the hotel: Water City (approx. 7 km away), Aquarium (approx. 1,5 km away), Dinosauria Park (approx. 1,5 km away) and Golf of Crete (approx. 12 km away). For mobility during your holiday, there are a taxi rank, a bus stop (approx. 500 m away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 22 km away.
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest, protective screens at the reception, non-contact in-house information, elevator occupancy control measures, restaurant space adapted to ensure social distancing, controlled access restaurant (limited entry), controlled access bar (limited entry), buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, hand sanitizer available for guests, guest infection policy, clean and sanitized rooms, intensification of disinfection / cleaning protocols as well as 3x per week change of towels.
Amenities:
Completely renovated in 2019, the 3-storey 2nd row beach hotel has 391 rooms, and spread over one main building and one adjoining building. It is equipped with a reception (check-in from 15:00, check-out until 11:00), a lobby, 5 lifts, an air conditioning, a safe (for free), a coiffeur, a mini market, a theater, a parking area (for free) as well as a security entry system. For the meals, there are two restaurants (air-conditioned). In a total 7 bars, you can relax in good company. WiFi is available for free. Room cleaning is free of charge. Laundry service and medical service are available for a fee.
Pool:
In the outdoor area of the modern hotel you will find 9 fresh water pools with a separate children´s pool (open from April to October). Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages (open from 10:00 - 18:00).
Meals:
Breakfast (from 07:30 - 10:30) from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Soft drinks (10:00 - 23:00), coffee and tea (10:00 - 23:00), cakes and pastries (12:30 - 18:00), small snacks (11:00 - 18:00), beer (10:00 - 23:00), wine (10:00 - 23:00), cocktails (10:00 - 23:00) and national alcoholic drinks (10:00 - 23:00).
Sport and Leisure:
Sports and entertainment: Tennis (for a fee, approx. 300 m away), billiards (for a fee), darts (for free), table tennis (for free), football, fitness, aerobics, yoga and pilates. Approx. 300 m away from the hotel watersports activities are on offer (partly from local providers). A golf course is approx. 12 km from the hotel. Spa area, sauna, whirlpool, steam bath, hamam and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. For the entertainment of young guests there is a children´s play area. Child supervision: activity programme for children (from 4 - 12 years), mini club for children (from 4 - 12 years), nursery and babysitting (where applicable, for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: Visa Card. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
Standard FamilyRoom:
The comfortable furnished rooms are equipped with twin bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower. Towels are changed 3 times a week.
Standard FamilyRoom (Promotion):
With tiled floor, balcony or terrace and flat screen sat TV.
Standard FamilySuite:
The comfortable furnished rooms are equipped with single bed or twin bed, baby cot (for free), tiled floor, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower. Towels are changed 3 times a week.
Standard FamilySuite (Balcony or Terrace, Promotion):
With tiled floor, balcony or terrace and flat screen sat TV.
Standard FamilySuite (SwimUp-PoolTerrace):
The comfortable furnished rooms are equipped with single bed or twin bed, tiled floor, shared pool, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower. Towels are changed 3 times a week.
Standard Maisonette:
The comfortable furnished rooms are equipped with double bed or twin bed, baby cot (for free), tiled floor, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower. Towels are changed 3 times a week.
Standard Maisonette (SwimUp-PoolTerrace):
The comfortable furnished rooms are equipped with twin bed, tiled floor, shared pool, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower. Towels are changed 3 times a week.
Double Room (TypeB):
With twin bed, tiled floor, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower (room size: 20 m²). Towels are changed 3 times a week.
Double Standard Room:
The comfortable furnished rooms are equipped with twin bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, heating (individually adjustable), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning (from April to October). Bathroom with shower. Towels are changed 3 times a week.
Double Standard Room (Promotion):
With tiled floor, balcony or terrace and flat screen sat TV.
